Privacy Policy
- We collect only what we need to plan your trip.
- We never sell your data.
- We share details only with the riads, camps and guides on your trip.
- You can ask us to delete your data anytime.
We respect your privacy and protect the information you share with us. Here’s what we collect, why, and how we look after it.
01 What we collect
- Your contact details — name, email, phone/WhatsApp.
- Trip details — dates, group size, preferences, requests.
- Payment info — handled securely by our payment providers; we don’t store full card numbers.
- Website data — basic analytics like pages visited and device, via cookies.
02 Why we use it
- To build your itinerary and quote.
- To confirm and manage your booking.
- To stay in touch before, during and after your trip.
- To process payments and refunds.
- To improve our website. We only send marketing if you opt in.
03 Who we share it with
Only the suppliers needed for your trip — riads, camps, guides, drivers — and only what they need. We never sell your personal data.
04 Cookies
Our site uses cookies to work properly and to understand how visitors use it. You can turn cookies off in your browser, though some features may not work.
05 How long we keep it
Only as long as we need it to serve you and meet legal/accounting rules, then we securely delete it.
06 Your rights
You can ask to see, correct or delete your data anytime. If you’re in the EU or UK, you have full GDPR rights, including withdrawing consent.
07 Security
We take sensible steps to protect your data. No online transfer is ever 100% secure, but we work hard to keep your information safe.